Cookie Statement

1. WHAT IS OUR VIEW ON PRIVACY?

Your satisfaction and trust in Body & Shape Store™ are of great importance to us. That’s why we have established a privacy and security policy for customer data, outlining how we use your personal information. The main rules we follow are based on seven principles.

2. HOW DO WE APPLY THIS POLICY TO OUR SERVICES?

Personal data: Any information that is collected and recorded in a way that allows you to be personally identified as an individual. This may be directly, such as with your name, or indirectly through your phone number. Before providing us with this information, we advise you to read this statement. This privacy and security policy for customer data is part of the terms and conditions applicable to our services.

3. WHAT ARE OUR SEVEN PRINCIPLES FOR PROTECTING YOUR PERSONAL DATA?

The following seven principles apply within Body & Shape Store™:

1. Transparency: When collecting and processing your personal data, we communicate all relevant information to you and inform you about the purpose and recipients of the data.
2. Relevance: We collect and process your personal data only for the purposes outlined in this policy.
3. Necessity: We collect only the personal data necessary for processing. We take all reasonable measures to ensure that the personal data we hold is accurate.
4. Storage: We retain your personal data only for as long as necessary to process it in accordance with legal provisions.
5. Access, correction, and objection: You have the right to access, modify, correct, or delete your personal data. You may also object to the use of your personal data, particularly to prevent receiving advertising and marketing information. Contact details for this request can be found below (see "13. How can you access or review your data...?").
6. Confidentiality and security: We implement reasonable technical and organizational measures to protect your personal data against misuse, unlawful loss, unauthorized use, disclosure, or access.
7. Sharing and international transfer: We may share your personal data within the Body & Shape Store™ group or with third parties (such as business partners and/or service providers) solely for the purposes outlined in this policy. We take appropriate measures to ensure the security of data when sharing and transferring it.

For any questions regarding the seven principles of Body & Shape Store™’s privacy and security policy for customer data, you can contact the department responsible for personal data protection. Read more here: “13. How can you access or review your data...?”.

4. WHAT PERSONAL DATA DO WE PROCESS?

We require certain information from you, such as when you request information or visit our websites. In these cases, we process data. We also work with third parties who receive and process certain personal data on behalf of Body & Shape Store™. This may include sending your confirmation, delivering brochures and mailings, sending personalized offers, or processing a survey you receive from us after going live.

Below, you can read more about the data we process and how we use it.

a. Contact details (name, phone number, and email address)

We may need to contact you. We may call if there are any questions and send you a message when necessary.

Newsletters are also sent to you via email if you have subscribed. If you prefer not to receive newsletters and offers anymore, you can easily unsubscribe by sending an email to info@bss-partners.nl.

b. IP addresses

On the internet, we or third parties acting on our behalf may track your IP address. This helps us remember your preferences and provide relevant recommendations. Additionally, it can be used for fraud prevention.

5. WHEN IS YOUR PERSONAL DATA COLLECTED?

Personal data may be collected on various occasions, including:

Internet activities

• Connecting to Body & Shape Store™ websites (IP address, cookies) or guest WiFi networks
• Online forms (contact forms, surveys, Body & Shape Store™ social media pages, network sign-ups such as Facebook login, etc.)

6. FOR WHAT PURPOSES?

We collect your personal data for the following purposes:

a. To fulfill our obligations to our customers

b. To improve our service, specifically:

• Processing your personal data in our customer marketing program for marketing activities, promotions, and a better understanding of your needs and preferences
• Adapting our products and services to better meet your needs
• Analyzing interactions to assist you more effectively
• Personalizing commercial offers and advertising messages we send you
• Informing you about special offers and new services from Body & Shape Store™

c. To engage a trusted third party to use your collected data in order to send you personalized offers

d. To enhance Body & Shape Store™ services by conducting surveys, analyzing questionnaires, and managing customer complaints and feedback

e. To secure and improve the use of Body & Shape Store™ websites, particularly by:

• Enhancing website navigation
• Implementing security measures and fraud prevention

f. To comply with local laws (e.g., storing accounting records)

7. HOW AND WHO DO WE GRANT ACCESS TO YOUR PERSONAL DATA?

a. Within Body & Shape Store™

We may share your personal data and grant access to authorized personnel within our organization, including:

• IT departments
• Commercial partners and marketing agencies
• Legal services, if applicable
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b. With service providers and partners

Your personal data may be shared with third parties for the purpose of providing services and enhancing your experience. This includes external service providers and IT subcontractors, but only for the purposes described in this policy.

c. Local authorities

We may be required to share your data with local authorities if mandated by law, as part of an investigation, or in compliance with local regulations.

8. HOW DO WE PROTECT YOUR PERSONAL DATA DURING (INTERNATIONAL) TRANSFERS?

In accordance with Article 7 of this policy, we may transfer your personal data to recipients located in countries with different levels of personal data protection.

To ensure security, Body & Shape Store™ has implemented appropriate measures for the safe internal transfer of your personal data or its transmission to an external recipient in a country with different privacy standards than the country where the data was originally collected.

9. HOW DO WE SECURE YOUR PERSONAL DATA?

Body & Shape Store™ takes all appropriate technical and organizational measures, in compliance with applicable laws, to protect your personal data against misuse, unlawful loss, unauthorized use, disclosure, or access. These measures include:

• Technical safeguards (such as firewalls, file access monitoring)
• Secure authentication (username/password system)
• Physical security measures

In the event of a data breach, we have established procedures to report and handle such incidents correctly.

We also require external parties that process personal data on our behalf to implement contractual and organizational measures to ensure data security and limit processing to the purposes outlined in this policy. We formally document these agreements and actively monitor compliance. Additionally, we maintain an up-to-date list of external processors, detailing the specific data they handle and their purpose.

10. WHAT ARE THE LEGAL BASES FOR OUR DATA PROCESSING?

Under data protection laws, personal data processing must be based on legal grounds. The main legal bases for our processing include:

• A contractual agreement (e.g., processing your data in response to an information request)
• A legitimate interest of Body & Shape Store™ (e.g., marketing activities, collecting reviews, analyzing user interactions)
• Your consent (e.g., signing up for a newsletter)
• A legal obligation (e.g., recording guest data in a night register)

11. WHAT ARE COOKIES AND WHAT DO WE DO WITH THEM?

Body & Shape Store™ and others use cookies to analyze websites, make them more user-friendly, offer social media functionalities, and display relevant offers both on and off the website.

1. Why a Cookie Policy?

Body & Shape Store™ has created this policy to inform you about how we use cookies and provide more details on:

• The origin and purpose of the data processed when you visit our websites.
• Your rights regarding cookies and other trackers we use.

2. What is a Cookie?

A cookie is a small text file that is placed on your computer or other devices when you visit a website. By placing these cookies, Body & Shape Store™ can serve you better both immediately and in the future. Both Body & Shape Store™ and third parties we work with (such as Google) may place cookies on your computer or other devices.

Different types of cookies:

• Session cookies: Deleted as soon as you close your browser or leave the website.
• Persistent cookies: Remain on your device until their expiration date unless you delete them through your browser.

3. Why Are Cookies Used?

We use cookies and other trackers primarily for the following purposes:

Technical Cookies (strictly necessary)

These are essential for browsing Body & Shape Store™ websites and using all features, particularly for:

• Managing authentication of website visitors and related security measures.
• Ensuring proper functioning of the authentication module.
• Optimizing user experience and making website navigation easier.
• Storing data related to the cookie information banner displayed to visitors who accept cookies.
• Implementing security measures (e.g., asking users to log in again after a certain time for security reasons).
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Functional Cookies

These enhance user experience, for example by:

• Adjusting Body & Shape Store™ websites to your device settings (language, currency, screen resolution, operating system, etc.).
• Saving specific data you enter on the website to make future visits more convenient.
• Allowing quicker access to your personal pages by storing login credentials.
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Visitor Tracking Cookies

These help improve user experience by analyzing interactions with Body & Shape Store™ websites (most visited pages, used applications, etc.). These cookies may collect statistical data or test different ways of displaying information to enhance relevance and usability.

Advertising Cookies

These aim to:

1. Show you relevant, targeted content in advertising spaces based on your interests, browsing behavior, preferences, and other factors.
2. Limit the number of times you see the same advertisement.

Please note that even without cookies, you may still see advertisements from Body & Shape Store™.

Social Media Cookies

Set by third parties, these allow you to share your opinion about Body & Shape Store™ websites and their content via social media (e.g., "Share" or "Like" buttons).

In some cases, these social media applications may track your browsing behavior on Body & Shape Store™ websites, even if you do not interact with the buttons. This happens if you are logged into your social media account while browsing.

We recommend reading the privacy policies of these social media platforms to understand how they use your browsing data, particularly concerning advertising. You can adjust your settings within your social media accounts to control these cookies.

For more details on how these third parties handle cookies, please review their privacy policies, such as Google Analytics. If you want to completely disable Google’s tracking across all websites, you can install a browser add-on.

4. Consent

Certain cookies require your consent before being installed. When you first visit the Body & Shape Store™ websites, you will be asked whether you agree to the installation of such cookies. These cookies will only be activated once you give consent.

This process is managed via an informational banner on the homepage, which notifies you that continuing to browse implies acceptance of these cookies.

You can change your settings at any time using the methods described below.

5. Deleting and/or Blocking Cookies

There are various ways to remove or block cookies.

Browser Settings

Most browsers are initially set to accept cookies by default. However, you can:

• Choose to accept all cookies,
• Block all cookies, or
• Decide which cookies to accept based on their origin.

You can also configure your browser to accept or block cookies on a case-by-case basis or delete them regularly. Remember to adjust these settings on all your devices (tablets, smartphones, computers, etc.).

The method for managing cookies varies by browser. You can find instructions in your browser’s help menu:

• Internet Explorer™: Block or allow cookies
• Safari™: Apple Privacy Policy
• Chrome™: Manage cookies in Chrome
• Firefox™: Enable and disable cookies
• Opera™: Opera cookies help

If your browser is set to accept cookies, they will be stored temporarily on your device. However, if you block cookies, some features of the Body & Shape Store™ websites may no longer be accessible.

6. Help with Completely Blocking Cookies

Some professional advertising platforms allow you to manage cookie preferences. These centralized mechanisms do not block ads but prevent cookies used for personalized advertising.

For example, visit Your Online Choices to opt out of cookie tracking. This website is managed by the European Digital Advertising Alliance (EDAA).

12. HOW LONG DO WE RETAIN YOUR PERSONAL DATA?

We retain your personal data only for as long as necessary for the purposes outlined in this policy or as required by applicable law.

13. HOW CAN YOU ACCESS OR REVIEW YOUR PERSONAL DATA?

You have the right to access the personal data collected by Body & Shape Store™. Upon request, we will inform you if and which personal data we process. You may also request corrections, additions, deletions, or restrictions if your data is incorrect. This may affect your ability to use some of our services.

To request access, contact our data protection department:

Body & Shape Store™

Bredeweg 39B

2751GH Moerkapelle

Netherlands

Email: info@bss-partners.nl

Requests will be answered as soon as possible, within 14 days, in compliance with applicable laws. If you have complaints about how your personal data is processed, you may contact the relevant government authority (Dutch Data Protection Authority).

14. HOW DO WE INFORM YOU ABOUT POLICY UPDATES?

We may update this policy periodically. We advise you to review it regularly. Updates will be available at: www.bss-partners.nl/privacyverklaring.

Version & Changes

This privacy statement was last updated on May 4, 2018.

Changes from previous versions:

• May 2, 2018: No major changes, only text improvements for readability.
• April 24, 2018: No significant changes.

15. DO YOU HAVE OTHER QUESTIONS?

For any questions regarding Body & Shape Store™’s privacy and security policies, you can contact us:

Body & Shape Store™

Bredeweg 39B

2751GH Moerkapelle