GENERAL TERMS AND CONDITIONS

EROS SUPPLEMENTS BV

Chamber of Commerce | 75576910

VAT number | NL8603.29173.B01

HEAD OFFICE*

Bredeweg 39a

2751 GH Moerkapelle | The Netherlands

*visits by appointment only

BANK DETAILS

ING BANK

IBAN | NL93INGB0009496295

BIC/SWIFT | INGBNL2A

AVAILABILITY

Monday to Friday 09:00 - 17:00 hours

By phone | +31 85 760 00 71

By email | info@bss-partners.nl

Article 1 - Definitions

1. Eros Supplements B.V., based in Moerkapelle, Chamber of Commerce number 75576910, will be referred to as the service provider in these general terms and conditions.

2. The counterparty of the service provider will be referred to as the client in these general terms and conditions.

3. The parties are together the service provider and the client.

4. The agreement means the service agreement between the parties.

Article 2 - Applicability of General Terms and Conditions

1. These terms apply to all quotes, offers, work, agreements, and deliveries of services or goods by or on behalf of the service provider.

2. Deviating from these terms can only occur if explicitly and in writing agreed upon by the parties.

3. The agreement contains only efforts obligations for the service provider, no results obligations.

Article 3 - Payment

1. Invoices must be paid within 2 days after the invoice date, unless the parties have made other agreements in writing or if another payment term is mentioned on the invoice.

2. Payments are to be made without any recourse to suspension or set-off by transferring the owed amount to the bank account number provided by the service provider.

3. If the client does not pay an invoice within the agreed timeframe, they are automatically in default without any reminder being required. From that moment, the service provider is entitled to suspend its obligations until the client has fulfilled its payment obligations.

4. If the client remains in default, the service provider will proceed to collection. The costs related to that collection will be borne by the client. When the client is in default, they owe statutory (commercial) interest, extrajudicial collection costs, and other damages to the service provider in addition to the principal amount. The collection costs will be calculated based on the Decision on compensation for extrajudicial collection costs.

5. In the event of liquidation, bankruptcy, seizure, or suspension of payment of the client, the claims of the service provider against the client become immediately due and payable.

6. If the client refuses to cooperate with the execution of the assignment by the service provider, they are still obliged to pay the agreed price to the service provider.

Amendments to article 16 | Please read carefully

Article 4 - Offers and proposals

1. The offers of the service provider are valid for a maximum of 1 week unless a different acceptance period is mentioned in the offer. If the offer is not accepted within the stipulated period, the offer will expire.

2. Delivery times in offers are indicative and do not give the client any right to cancellation or compensation in case of exceeding those times, unless the parties have explicitly and in writing agreed otherwise.

3. Offers and proposals do not automatically apply to repeat orders. Parties must explicitly and in writing agree on this.

Article 5 - Price